Privacy Policy

1. Collection of Personal Information

We collect only the information necessary for the provision of our services. This may include:

• First and last name
• Email address
• Phone number
• Postal address (for on-site visits)
• Technical information about your Apple devices
• Messages or requests sent through our contact form

This data is provided voluntarily by you and is used exclusively within the framework of our professional relationship.

2. Use of Data

The information collected is used to:

• Respond to your service requests
• Provide personalized technical support
• Improve your customer experience
• Contact you as needed (follow-up, appointments, billing)

No data is shared, sold, or transmitted to third parties without your explicit consent, unless required by law.

3. Security, Confidentiality, and Storage of Sensitive Information

We implement strict measures to ensure the security and confidentiality of your data:

• Restricted and secure access to all client files
• Use of encryption tools for remote transmissions
• Confidentiality agreements signed by all our team members

At the explicit request of certain clients, we may store sensitive information necessary for the management or configuration of their technological environment. This data is:

• Stored securely
• Treated with the highest level of discretion
• Never shared or disclosed to any third party, under any pretext, except when legally required